Enjoy highest satisfaction with your hearing solution.
With your Signia hearing aids, you now experience even more than the best hearing aid technology. You also enjoy the gold standard in support through guided assistance, personal progress monitoring and live communication with your hearing care professional via CareChat (text message, phone call or video call), wherever you are.
The hearing care professional in your pocket.
The myHearing App is your tool to connect with your hearing care professional, get to know and evaluate your hearing aids and get immediate assistance to adjust your hearing aid settings without paying a visit.
In as little as 10 minutes a day, the myHearing App helps you:
- Learn about your hearing aids so you become familiar with them more quickly.
- Provide feedback on your experience for better individualization.
- Communicate with your hearing care professional in real-time via CareChat (text message and phone call – you can also be contacted via video call) and let him adjust your hearing aids remotely as you need it.
My Hearing Success: Get the best out of your hearing system.
- Rate your new hearing aids’ performance across a range of tasks to make sure they work for you.
- Let your hearing care professional see your feedback to optimize the settings.
- Learn at your own pace via the myHearing App so you never miss something important about your new hearing aids.
My Hearing Aids: Address minor issues with ease.
- Make minor adjustments to essential functions such as volume and programs when needed.
- Find answers to the most common questions easily within the myHearing App: All answers are specific to your type of hearing aid.
My Hearing Care Professional: Get help immediately wherever you are.
- Got a question? Need advice? Simply contact your hearing care professional and they will get back to you.
- Access the best service anywhere with the hearing care professional in your pocket.
Download myHearing App
The myHearing App is available as a free download for both iOS and Android devices via the App Store® or Google Play™. Your hearing care professional will typically help you download and install the app at the shop so it is ready for use.
How to handle the myHearing App
myHearing App FAQs
What functionalities does myHearing App offer to me?
The myHearing App provides you with all the support tools you and your Hearing Care Professional need to guide through a
successful trial. Step by step listening excercises and guided assistance helps to get you familiar with your new Signia hearing aids fast. By sending feedback and satisfaction ratings directly to your hearing care professional, the app ensures your personal progress with better assistance.
Additionally, you can remotely control your hearing aids and enjoy easy access to frequently asked questions as well as a user guide. So you can adress many issues right on the spot. If you need advice or experience any issues, just communicate with your hearing care professionals via CareChat options (text and phone call – you can also be contacted via a video call) wherever you are. This helps you to keep additional appointments at a minimum.
Where can I find the myHearing App?
The myHearing App is available as a free download for both iOS and Android devices via the App Store® or Google Play™. Your Hearing Care Professional will typically help you download and install the app at the shop so it is ready for use.
With which hearing aids is the myHearing App compatible?
The myHearing App is compatible with most of the Signia hearing aids.You can check the list of the compatible hearing aids by clicking here.
With which mobile devices is the myHearing App compatible?
The myHearing App is compatible with most of the Android (Android 5.0 and higher) and Apple (iOS version 9.0 and higher) devices. You will find the list of the recommended Android devices for the optimal app stability – while using it with our Bluetooth hearing aids – on this page.
How can I download and install the myHearing App?
To set up the myHearing App, your Hearing Care Professional will send you a download link and connection code via SMS. Click on the download link to download and install the app from your app store. You can then open the app and enter the connection code. After accepting the terms and conditions, the app is ready for your use.
How can I contact my hearing care professional via the myHearing App?
The myHearing App offers two options to contact your hearing care professional: regular call and text message.
Open the contact options by clicking on the tab “Professional” in the main menu.
To start a call click the button “Call”. The call options works via your smartphone’s regular phone network.
To send a text message click on “Messages” and type your message. Then send the message. You will be able to see the whole chat (your messages as well as the ones of your Hearing Care Professional) on the same screen.
Mobile devices compatible with the myHearing App:
Apple devices: The myHearing App is compatible with all Apple devices with the iOS version 9.0 and higher.
Android devices: The myHearing App is compatible with most of the Android (Android 5.0 and higher) devices.
For the optimal stability of the app while using it with our Bluetooth hearing aids we recommend using the following Android devices:
Samsung Galaxy S9 (Android 8.0 or higher)
Samsung Galaxy S8 (Android 7.0 or higher)
Samsung Galaxy Note 8 (Android 7.1.1 or higher)
Samsung Galaxy S7 (Android 7.0 or higher)
Samsung Galaxy S7 Edge (Android 7.0 or higher)
Samsung Galaxy S6 (Android 6.0.1 or higher)
Samsung Galaxy S6 Edge (Android 7.0 or higher)
Samsung Galaxy S5 (Android 6.0.1 or higher)
Samsung Galaxy A5 (Android 8.0 or higher)
Samsung Galaxy A3 (Android 8.0 or higher)
New phones may be added to this list.